Refund Policy

Refund Policy

We want you to be confident in your investment with MetaBook Publishing. This Refund Policy outlines the terms for refunds on our services and packages.

Before Work Begins

If you cancel before work has begun on your project, you are eligible for a full refund within 7 days of purchase.

After Work Has Begun

Once work has commenced, refunds are calculated based on the percentage of work completed. The portion of work already completed will be deducted from the refund amount.

Design and Formatting Revisions

All design and formatting services include revisions. If you are not satisfied with the initial work, we will revise until you are happy with the result, subject to the revision limits of your package.

Non-Refundable Services

Services that have been fully delivered, such as completed formatting or published ebooks, are non-refundable. Marketing services that have been executed are also non-refundable.

How to Request a Refund

To request a refund, contact us at info@metabookpublishing.com with your order details and reason for the request. We will process your request within 5 business days.